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September

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  1. Customer Service During the Pandemic

    September 21, 2020, 10:00 AM - 12:00 PM

    Presented by Maryland Capital Enterprises. Covid-19 has transformed the way businesses interact with customers daily. Learn how to re-engage, retain and acquire new and loyal customers during this unsettling time.

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  2. Main Street Business Resiliency Series - Staying Relevant: Customer Service Re imagined

    September 21, 2020, 10:00 AM - 12:00 PM

    Special training series led by veteran retail business strategist Marc Wilson. This engaging series will help retailers impacted by COVID-19 plan for what’s next. In these highly interactive sessions – featuring proven strategies retailers around the nation are applying NOW – participants will explore essential business considerations and best practices for navigating uncertainty, including everyday operations, financials, safety, sales, marketing, and community.

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