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  1. Retail - From Bah Humbug to Boom: Mastering the Holiday Season

    December 2, 2020, 9:00 AM - 10:15 AM

    Small retailers: are you ready to meet new customer expectations during the most critical 90 days of the year? From Amazon Prime Days to Black Friday, Small Business Saturday, and Cyber Monday through the entire month of December, this is the most wonderful – and busiest – time of year. Join us as retail expert Marc Willson presents essential strategies to make the most of the season – even during a pandemic – and carry you into the post-holiday selling season.

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  2. Business Interruption Planning and Recovery

    December 3, 2020, 10:00 AM - 11:30 AM

    It is the rare business that didn't suffer some sort of interruption in 2020. The need to plan for the interruption and more importantly for the recovery has never been clearer. Most small businesses were just improvising in 2020, but that is not a great way of dealing with interruption and recovery. Presenter, Matt Johnston, Esquire

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  3. Disinfecting with a Purpose: Preparing your Business for Life during the Pandemic

    December 3, 2020, 10:00 AM - 11:00 AM

    COVID-19 has changed the ways in which we go about our lives from work to home and daily outings. The standards of how to clean and disinfect common high touch point surfaces and shared spaces will be explained by Benjamin Kern from A.E. Janitorial. Join us as he provides valuable insights to put into place for Action Plans, breaking the chain of infection, and general guidance for keeping your business, employees, and customers safe.

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  4. MBE Rights & Responsibilities

    December 8, 2020, 10:00 AM - 11:00 AM

    Do you want a better understanding of the rules governing the Minority Business Enterprise (MBE) Program? Competition is tough in the public sector, and a critical key to success lies within understanding these rules. This is particularly important when performing as a Minority Business Enterprise (MBE). Join us for an in-depth look at your rights as well as your responsibilities.

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  5. Expanding Your Customer Base Through the Power of Community

    December 8, 2020, 1:00 PM - 2:00 PM

    Using a variety of techniques and platforms, we will explore how to build and maintain a loyal community of product evangelists for your brand that expand beyond your local area. Presenter, Pieter Bickford, Marketing Executive, HighRock Studios.

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  6. Introduction to Negotiations During Challenging Times

    December 8, 2020, 1:00 PM - 2:15 PM

    Are you prepared to succeed in crucial business negotiations during uncertain times? Negotiation skills are more important than ever as small business owners find themselves facing challenging conversations they never imagined having, such as renegotiating terms with landlords, customers, employees and suppliers. In this introductory workshop, participants will learn practical tools for preparing for negotiations, understanding the different stages of negotiation, effectively advocating for their business needs, and setting themselves up for success.

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  7. Holiday eCommerce for Small Retailers: From Brick and Mortar to Click and Mortar

    December 9, 2020, 9:00 AM - 10:15 AM

    How can small retailers transform their brick and mortar holiday customer experience into an equally compelling and seamless online experience for individuals who may not be comfortable enough to shop in public? Join retail expert Marc Willson as he introduces “next level” eCommerce strategies for creating a robust digital shopping experience that works! Don't forget to sign up for Part II: Holiday eCommerce for Small Retailers: Shipping and Fulfillment on December 16!

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  8. Strategies for Teaming, Partnering, and Subcontracting

    December 9, 2020, 10:00 AM - 11:30 AM

    Build Your Contracting Knowledge for Success! This course will cover government contracting basics and best practices and include an overview of the procurement process, small business set-asides, and certification. We will also discuss best practices in teaming, partnering, and subcontracting and the right process to follow for the best outcomes.

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  9. Researching Your Business Competition

    December 10, 2020, 1:00 PM - 2:30 PM

    Join this seminar to learn how to use competitive research to identify exactly where your company stands out and can excel! Presenter, Ali Paskun, ABIL Solutions

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  10. Alternative Financing 2021: A New Look at Access to Capital

    December 15, 2020, 10:00 AM - 11:00 AM

    Are you looking for capital to grow or start a business? Access to capital is the life blood of every small business, and we all know that connecting to reliable funding sources isn't easy, particularly during a pandemic. With a new year just around the corner, now is a good time to start thinking outside of the traditional box. What can you expect? This webinar will cover the business lending programs offered by the Maryland Department of Housing and Community Development. You'll also hear from three microenterprise lenders with low interest loans available from $500 to $250,0000 and available coaching, training, and support to help you qualify.

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  11. Holiday eCommerce for Small Retailers: Fulfillment

    December 16, 2020, 9:00 AM - 10:15 AM

    On top of being busy in store, small retailers have become fulfillment centers for rapidly increasing online sales that are anticipated to grow exponentially during the holidays. Retail expert Marc Willson will provide practical tips on setting up or expanding your store’s packing and shipping capabilities – from pricing, to packing, to getting items out the door – and even marketing your brand as you ship to attract customers even as the holiday season ends.

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  12. Tax Updates for 2020

    December 16, 2020, 10:00 AM - 12:00 PM

    The tax law has changed in a number of ways this year. How will these changes affect you? How can you benefit? Join this webinar to learn everything you need to know for the making the best tax decisions. Presenter, Bev Stitely, Tax Strategist, Enrolled Agent (EA) Profit First Professional Owner - Saunders Tax & Accounting

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  13. Making The Most Of Your Marketing Toolkit in 2021

    December 16, 2020, 1:00 PM - 2:30 PM

    Explore how to utilize a combination of marketing tools and technologies to effectively communicate your brand message. Whether you're utilizing video, print, or digital - how can you make the most of the tools you have? How do you ensure consistency without becoming stagnant? Learn how to develop a cohesive plan for 2021 while leveraging a variety of tools. Presenter, Melody Belotte

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